Submit a 3- to 5-page scholarly analysis in which you do the following:
Evaluate the definition of product-harm crisis within the context of the Toyota case study.
Identify the problems the Toyota leaders must solve.
Analyze the organizational changes that were successful and unsuccessful.
Synthesize your analysis of the literature to develop one or more recommendations for strategies Toyota might used to manage this product-harm crisis and recover brand loyalty in the global market.
Support your work with a minimum of two specific citations per page from this week’s Learning Resources and/or additional scholarly sources.
To prepare for this Assignment, read the case, “Challenges to Toyota Caused by Recall Problems, Social Networks, and Digitisation.”
Attached are the learning resources.